COVID-19 (Novel Coronavirus)

As the COVID-19 pandemic evolves, the Uptown Waterloo BIA continues to closely monitor the developments and their impact. Our first priority is to protect the health and safety of our staff, volunteers and membership. 

We are continually following the advice of federal, provincial and local governments as well as Public Health. With those recommendations in mind, we are adapting our events and festivals in the best ways possible and some events may be cancelled or changed. 

Check this page regularly for all news and updates. 

    Resources for Businesses

    The following resources are specific to COVID-19. New resources (added in the last week) are indicated with an asterisk. 

    Health, Security & Safety

    Mental Health Supports:

    PPE Suppliers

    Financial/Government Support

    Guidance Documents & Reopening Guides

    Region of Waterloo:

    Province of Ontario:


    Workplace Safety & Prevention Service (WSPS) Post-Pandemic Business Recovery Documents:

    Retail Council of Canada Recovery Guides:


    For more general and other resources, including free webinars and online workshops, see our Learning Resources for Businesses page. 


      Webinars & Events

      2021 Updates

      Uptown BIA Office

      During the four-week Provincial lockdown beginning April 2, BIA staff will be working remotely while regularly checking phone messages. As always, if you have any questions or concerns, please do not hesitate to call our office at 519-885-1921 and leave a message or email one of our staffing team.

      Office hours are as follows:

      Monday – Thursday 8:30 am – 5:00 pm
      Friday 8:30 am – 12:00 pm

      2020 Updates